Tag: customer service

Capital One Credit Card Fraud Detection Stupidly Shuts Down Accounts

Final Update 10/15/15: After emailing with the Capital One support person below and given that they’d provided the credit that I asked for, I reactivated my accounts to give the new text alert system a try. Their exec support team called...

/ October 2, 2015

Client & Customer Support

Customer Support If you receive a lot of emails and phone calls from your website, here are a few ways to manage them. Single Destination Mailbox You can set up a free Google Voice number and publicize that. Then, you...

/ June 9, 2014

Yes, You Can Spend $750 in International Data Roaming in One Minute on AT&T

Update: Thanks to Slashdot, BoingBoing and T-Mobile CEO John Legere for sharing this! Apparently it’s possible to run up a $750 international data roaming bill in one minute on AT&T. Last week, after driving across the Canadian border at Blaine, I got...

/ June 4, 2014