Beware of dealing with Rayah Abby Aladdin in Chicago. I had a bad experience and feel defrauded by her actions.
In my case, Aladdin is guilty of product laundering – ordering one product and returning a different product, but claiming a refund. Do not do business with this person.
Aladdin purchased an Apple TV Second Generation Unit Model # MC572LL/A from me for $200. Then, Aladdin filed a false claim with Amazon to get a full refund, but returned a used Apple TV Third Generation Unit Model #MD199LL/A (valued at $70) to me.
My original purchase order from Apple of Model #MC572LL/A
Above right, you can see the less valuable used model #MD199LL/A which Aladdin returned to me. To the right, you can see the invoice which I purchased my MC572LL/A from Apple in 2010. Click to enlarge these images.
Here’s how Aladdin manipulated the Amazon system to scam me.
1) After I shipped the item, Aladdin requested a return saying “Better price available. i brought this off someone on craigslist for way cheaper but you had already shipped it,i received it yesterday and didnt want to refuse the delivery because i need a return tracking number.”
Amazon requires sellers to issue refunds for any item returned within 30 days for any reason.
Click to enlarge. Return reason: Better Price available
2) Aladdin filed a false, fraudulent Amazon A-Z Claim saying that the item delivered was not as described in the listing; a different reason than his return explanation.
As soon as Aladdin alleged that I had sent a different item, Amazon insisted that I accept the return and refund him or they would withdraw the funds from my account. I had no choice but to comply.
Click to enlarge: A-Z Claim Item Not As Described
3) In reality, it was Aladdin who had switched the item and returned to me a different Apple TV model, less valuable.
4) Although I plugged in the unit to verify that it worked, I did not notice that he had returned to me a different unit until a few hours after issuing him a refund.
Be warned that Rayah Abby Aladdin of Chicago is an Internet scammer. Do not do business with him.
I will be blogging later about the failures of Amazon Seller support to respond to the facts of this case. Seller support says it is there to help resolve disputes between buyers and sellers but in practice, it allows dishonest buyers like Aladdin to defraud honest sellers and wreck the reputation on their accounts. On Amazon’s marketplace, it is seller beware. More on this later.
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