Stan (and Eclaire): The Blind Apple Employee Who Upgraded My iPhone
While the iPhone 7 has some incredible engineering advances, it’s obvious Apple’s retail systems are intensely challenged by its annual upgrade cycle. In addition to its limited product availability, its website misdirected T-Mobile customers to visit Apple stores to join...
Jeff Reifman / September 27, 2016
Apple.com Misleads T-Mobile Customers to Stores
It’s one thing to deliver an incredible product year after year managing global supply and demand, it’s another thing to stupidly mislead customers on your product launch website for a week. Apple’s iPhone Upgrade website instructs T-Mobile customers to enroll...
Jeff Reifman / September 12, 2016